Shipping policy
Here you will find details of our shipping methods such as:
Orders are dispatched within 1-2 working days except in the case of exceptions (holiday periods, absences for events and production periods - announcements visible on the site)
Domestic (in Italy) shipping with Poste Italiane or SDA courier service
Delivery times (days after delivery to the carrier, working Monday - Friday) depend on the courier you choose at check-out
Available services:
Prices and times depending on the service chosen at checkout:
Due to the simultaneous sale in our shop and at trade fairs, it may happen that the chosen product is not available. We will contact you within 24 h after your purchase. In case of a possible alternative we will send that or cancel the order with an immediate refund.
Damage and loss of the package
In case you have chosen insured shipping we will refund you the insured value as soon as the carrier credits us (In case the carrier requires information/documentation from you please provide it to us, otherwise we cannot claim the refund). Otherwise the responsibility for the shipment lies with the buyer.
Il Mondo di Wit di Andreas Cattelan is a sole proprietorship registered with the CCIAA of Livorno since 10/03/2000. Registered trademark for the production/import of precious goods registered number *73LI - Production, distribution and import of precious metal objects, costume jewellery and fashion accessories. Registered office in Via Zara 3, Marciana Marina (LI) - VAT number 01002090452
- Available services (how and how quickly we ship)
- Prices of services (how much they cost)
- International shipping (prices and times)
- Damage and loss of parcels
Orders are dispatched within 1-2 working days except in the case of exceptions (holiday periods, absences for events and production periods - announcements visible on the site)
Domestic (in Italy) shipping with Poste Italiane or SDA courier service
Delivery times (days after delivery to the carrier, working Monday - Friday) depend on the courier you choose at check-out
Available services:
- Italian national Mail service (Poste Italiane) - standard priority mail, normal letters in envelopes stuffed in Havana bubble wrap, delivered by postman to your mailbox by (1-3 days) only national shipping (in Italy)
- Courier/recorded mail, cardboard box or padded envelope, delivered by the postman by signature of the addressee in the case of registered mail or hand delivery by the courier driver, refundable in the event of loss or damage (3-6 days for national for international see below)
- Insured shipping, cardboard box or padded envelope, delivered by postman with signature of recipient in case of registered mail or hand delivery by courier driver, refundable in case of loss or damage (4-6 days for national for international see below)
- Express shipping, cardboard box or padded envelope, delivered by postman with recipient's signature in the case of registered mail or hand-delivered by courier driver (1-3 days for national for international see below)
- C.O.D. delivery (only for selected national customers), cardboard box, hand delivery by courier driver with collection of the amount due on delivery. (3-6 days) only from order value over €40. For exceptions please contact us. - Only possible if there is a continuous presence at the destination. Appointments are not possible.
- Normal mail (postal service 1, only national)
- order from €0.00 to €25.00 cost €3.00
- order from €25.01 to €99.00 cost €0.00 (excluding textiles, bags and gifts)
- Shipping by courier/courier service
- order from €0.00 to €49.99 cost €7.00
- order from €50.00 to €99.99 cost €5.00
- order from €100.00 cost €0.00
- order from €0.00 to €60.00 cost €5.00 (fabrics, bags and gifts only)
- order from €60.01 €0.00 (fabrics, bags and gifts only)
- Insured shipping
- order from €0.00 to €49.99 cost €10.00
- order from €50.00 to €99.99 cost €8.00
- order from €100.00 to €199.99 cost €4.00
- order from €200.00 cost €0.00
- Express shipping
- all orders cost €10.00
- insured all orders cost €13.00
- Cash on delivery
- additional charge of €8.00 . Only for orders over €40.
International shipping
We ship with UPS, DHL, FEDEX, DPD depends on available shipping offers at the moment you order. You can choose your preferred carrier contacting us but charges may change.Prices and times depending on the service chosen at checkout:
- Europe from € 0,00 to € 18,00 (3-10 days)
- America,Africa and Asia from € 12.00 to € 55.00 (6-20 days)
- Oceania from € 13.00 to € 80.00 (8-20 days)
Due to the simultaneous sale in our shop and at trade fairs, it may happen that the chosen product is not available. We will contact you within 24 h after your purchase. In case of a possible alternative we will send that or cancel the order with an immediate refund.
Damage and loss of the package
In case you have chosen insured shipping we will refund you the insured value as soon as the carrier credits us (In case the carrier requires information/documentation from you please provide it to us, otherwise we cannot claim the refund). Otherwise the responsibility for the shipment lies with the buyer.
Il Mondo di Wit di Andreas Cattelan is a sole proprietorship registered with the CCIAA of Livorno since 10/03/2000. Registered trademark for the production/import of precious goods registered number *73LI - Production, distribution and import of precious metal objects, costume jewellery and fashion accessories. Registered office in Via Zara 3, Marciana Marina (LI) - VAT number 01002090452
